About Family Piano Co
Inspiring Piano Passion
The piano is a uniquely powerful instrument, with its 88 notes covering the full range that you’ll find in an entire orchestra. It’s deeply satisfying to learn as a soloist, and tons of fun when playing with others. The keyboard of the piano is the foundation of Western music theory, and learning its secrets unlocks deeper mastery on all other instruments.
Our mission is to support the piano-playing public with high-quality pianos at affordable prices, and furthermore with our expertise in tuning, repair, concerts, workshops, lessons, emerging technology, and related keyboard services.
We think you should choose Family Piano Co for several key reasons:
Buy When You're Ready
Lowest Price Upfront
Price Match Policy
We’ve lowered all of our prices, so they are the best you’ll find. But if you do find a better price, we’ll match it – plus you’ll get our unbeatable service and guarantees. Read more about our Price Match Policy.
Nov 2006 - Family Piano Opens
Oct 2007 - Joplin's Java
Nov 2010 - Mark Passes
Brendan, Alice’s son, stepped up and would eventually become vice-president.
March 2014 - Became a Kawai Dealer
Jan 2015 - Opened School of Music
Today, Family Piano Co boasts of over 200 students per week taking lessons at our School of Music.
Nov 2016 - Riverside Room
The Best Reviewed Piano Store in Chicagoland
Our valued clients have given us the most 5-Star Reviews of any piano retailer in the greater Chicagoland area.
Real emails, from real customers
The Tech Team
Owner, President & TechnicianA piano and technician for over 25 years, Alice has worked with pretty much every piano out there. Kind and connected to the community, she loves working to “save every puppy.”
Shop Manager & TechnicianOriginally a customer, Julie has become an expert. She attends all of the conferences, learns all of the things and helps greatly.
Field TechnicianMichael Collin joined Family Piano Co about a month after it opened. He quickly and efficiently solves our customers problems, helping their piano sound its best.
TechnicianAndrew has learned his trade not only from Alice, but his extensive work at Northwestern University and through work with the local Piano Technicians Guild.
Electronics TechnicianAn experienced copier repair specialist, Paul has worked on a wide variety of electronic components for decades. He also loves to play bass with his band.
ApprenticeA hardworker and a quick learner, Suzie helps us prepare the pianos for the showroom floor.
Tech AssistantA great teacher of folk instruments, Clayton cheerfully helps the tech team out with anything they need help with!
The Office Team
Vice-President - Sales & MarketingAlice’s son, Brendan has been helping customers since graduating Vanderbilt University in 2010 with a teaching degree. He loves playing the piano.
Finance / Office ManagerBringing years of Piano Retail and Management experience from her previous time with Karnes Music, Linda knows everything and is always right.
Lessons & Events CoordinatorA player of clarinet & trumpet, Yasmine got her Bachelors in Communications from Millikin and a Master of Arts History from Roosevelt. An experienced event planner, she coordinates our lesson program and books events in the Riverside Room.
Office AssistantA great piano & voice teacher, Jeni helps us schedule tunings, make confirmation calls, process paperwork, etc, when she’s not teaching.
VP's AssistantDrew is the ultimate work gypsy. He helps us edit recital videos, update inventory on our website, and basically does every task he is given without a problem. Drew even speaks Spanish, which is super helpful since Waukegan has a dense Hispanic population!
Request An Appointment
We’d like to block out some time to work one-on-one with you – showing you the differences between our products, answering all of your questions, and making any necessary logistics for a smooth sales experience for you.
Please note that due to vendor requirements, we cannot discuss prices until you’ve visited our physical location. However, once you do visit, you can can clearly see each piano labeled with our competitive prices.
Our showroom is open 7 days a week:
Monday-Thursday: 10:00 to 7:00 pm
Friday & Saturday: 10:00 to 5:00 pm
Sunday: 12:00 to 5:00 pm
Other times may be available by appointment.
Appointments aren’t required, but are recommended.