The Family Piano Co Difference

Family Piano Co Founder Alice Alviani and her son, Brendan

Friendly, Knowledgeable, and Fair – that’s what you get when you work with Alice Alviani, a piano tuner & technician for over 25 years or Brendan, her son (when we say Family Piano, we mean it!).

We work hard to keep the buying process simple & enjoyable. For most families, here’s how it goes:

  1. Quick Tour – We sample a little from each type of instrument on our floors – new, used, grands, digitals, etc. This way, after hearing a little music from each and getting a little bit of an overview, you have a more complete perspective for making an informed, confident decision.
  2. Focus on Your Favorites – We’ll explore more deeply the category of instruments you want to focus on – perhaps affordable new uprights, for example. We’ll play all the candidates in that category, explaining in detail the differences between them.
  3. Pick The Best Fit – Typically, after going back and forth between a few final candidates, listening to each one carefully, a clear winner becomes obvious. At this point, because of our No Haggle, No Pressure approach, the only thing left to do is a few minutes of paperwork! Easy!

 For most families, we can usually go through the process in about 45-60 minutes, some times a little more, depending on how many questions you have and how many instruments you want to play. While we don’t require appointments, it is often helpful to set one, so we can guarantee one of us is available to give you our undivided attention.

 

Request An Appointment

We’d love to block out some time to work one-on-one with you

Please note that due to vendor requirements, we cannot discuss prices until you’ve visited our physical location. However, once you do visit, you can can clearly see each piano labeled with our competitive prices.

Our showroom is open 7 days a week:
Monday-Thursday: 10:00 to 7:00 pm
Friday & Saturday:  10:00 to 5:00 pm
Sunday:                     12:00 to 5:00 pm
Other times may be available by appointment.

Appointments aren’t required, but are recommended.

Click Here to Explore Over 100 Pianos & Keyboards →

Or, Keep Scrolling to Learn More About Some of Our Favorite Models

Some of Our Favorite Kawai Pianos

Click to Explore More About Kawai

Kawai CN-37

Available – In Stock

Very realistic RHIII action, great sounding speakers, and a ton of useful speakers make this one of our best-selling mid-range digitals.

Kawai 506N

Available – In Stock

At the price of some used pianos, the 506N from Kawai is also one of our favorites for sound and touch. One of our best sellers!

Kawai K-400

Available – In-Stock

A premium upgrade from the K-200, this taller model also features a grand-style music desk and fallboard.

Kawai GL-10

Available – In Stock

Kawai’s most affordable grand piano comes packed with premium features.

Some of Our Favorite Hailun Pianos

Click to Explore More About Hailun

Hailun 121

Coming Soon!

One of the most affordable, high-quality 48″ uprights on the market today. Features Roslau Strings, Wet Sandcast Plate, Notched Ribs, a Siberian Spruce Soundboard & more.

Hailun HU-5

Coming Soon!

Premium high-quality strings, soundboard, keys, and more, this 50″ upright will challenge all of your assumptions about Chinese-made instruments.

Hailun 178

Coming Soon!

This high-end (yet affordable!) 5’10” grand piano won multiple Piano of the Year Awards from MMR Magazines. An industry favorite!

Hailun 198

Coming Soon!

Designed by Frank Emerson, a renowned piano engineer for Baldwin and Mason & Hamlin, this 6’5″ beauty is worth making room for.

Some of Our Favorite Casio Pianos

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Please note that we pricematch Amazon, plus we give you a bench. You can play a range of instruments, learn about them, and take home your favorite same-day! 

Casio PX-160

Available – In Stock

One of the most affordable of the weighted 88-key keyboards with a graded hammer action, this model packs a punch in its sleek, simplified design.

Casio CGP-700

Available – In Stock

Features an awesome 5.3″ color touchscreen, powerful speakers in the stand and an incredible array of features, this is our best selling model of new keyboards.

Casio PX-5s

Available – In-Stock

A powerhouse of a stage piano, with crazy levels of customization and control at an incredible price.

Casio Grand Hybrid
GP-300

Available – In Stock

Developed in partnership with Bechstein, this features an incredible wooden keystick action and the sounds of 3 legendary 9′ concert grands.

Rent-to-Own Option

  • Starts at $49/mo
  • Select Uprights, Grands, and Digitals Available for Rental.
  • 3 month minimum; No Questions Asked Return Policy.
  • 100% Goes Towards Owning a Piano for the First 12 Months; 75% Thereafter.

The Best Reviewed Piano Store in Chicagoland

Our valued clients have given us the most 5-Star Reviews of any piano retailer in the greater Chicagoland area.

I just bought a KAWAI K-300 ST from FamilyPiano and the whole experience absolutely exceeded my expectation. I’ve searched several local dealers before I returned to them for the final purchase. Staff there are very professional,friendly and sincere, and you can always get a great price and connect to huge music resources. Strongly recommend!!!

Sandra X.

I was at so many places but this place is the best place to buy a piano.
They treat you like a family, and they are so nice. They find us a great deal and we are so happy.
I would recommend Family Piano to all people who wants to buy, or even rent one.
I came from Chicago, and im so happy that I did .. We had a great experience.
Thank you for everything.

Merita H.

It is a very professional piano store, I bought two pianos here, all of them are provided with excellent quality, and good service for long term warranty. Owner is very nice and warm-hearted, 100% recommendation!

Maggie C.

How We Do Things Here

Price Match Policy

We work hard to have the best price around on all of our pianos, but if you find better, we can usually match the price of any new or used piano from any other store at the point of sale.

Easy, “No Haggle” Pricing

We keep our prices low every day of the week. Every piano is tagged with the lowest price, the moment you walk in the door. No games, no commission salespeople, just an easy shopping experience.

100% Trade Up Policy

On all accoustic pianos, you have the option to trade it back in for 100% of what you paid on it, towards any other piano that’s twice the price, any time within twice the warranty.

Lifetime Tuning Discount

If you’re in our service area in Lake County IL or Kenosha County WI, we’d love to continue to tune your piano. You get ten bucks off every tuning from us, as long as you own a piano from us.

Comprehensive Warranty

We stand behind our products so much, that for a minimum of 3 full years, if something goes wrong, we come and fix it, at no charge. You deserve that level of peace of mind.

Professional Movers

We use Kevin’s Piano Moving – professional, friendly, and efficient. Delivery is easy – you just tell them where to place the piano!

Easy Payment Options

  • Same Day Financing for up to 84 months, for a low minimum monthly payment.
  • All major credit cards, including Discover and American Express.
  • Cash/Check Discount, if we don’t need to pay credit card processing fees and/or financing fees.
  • Rent-To-Own options on select used pianos.

Benches Included

Every piano from us comes with a bench. We’ll show you what kind of bench – folding, hard-top, padded, adjustable, and/or duet. And if you’d like to upgrade, we’re happy to make those arrangements.

Free Group Adult Piano Class

Our free Group Adult Class is a 10-week course that uses Bastien’s Adult Beginner Book 1. It’s intended for total beginners (and those returning to the piano). It begins 4 times per year – January, March, June, and September, typically 6:00 to 7:00 pm, one night per week. (Night of the week varies semester to semester)

Refurbished Instruments

We carry a wide range of name-brand and high-quality used pianos that we have thoroughly refurbished to be the best they reasonably can be, without incurring unreasonable expense for you. We have fully-refurbished acoustic pianos starting at $999; most cost-conscious families choose higher-quality refurbished pianos in the $2000 to $3500 range. Because our inventory changes daily, please call us at 847-775-1988 or email us at info@familypianoco.com for up-to-the-minute inventory availability. Learn more about the refurbishing process or Browse Refurbished Pianos

Request An Appointment

We’d like to block out some time to work one-on-one with you – showing you the differences between our products, answering all of your questions, and making any necessary logistics for a smooth sales experience for you.

Please note that due to vendor requirements, we cannot discuss prices until you’ve visited our physical location. However, once you do visit, you can can clearly see each piano labeled with our competitive prices.

Our showroom is open 7 days a week:
Monday-Thursday: 10:00 to 7:00 pm
Friday & Saturday:  10:00 to 5:00 pm
Sunday:                     12:00 to 5:00 pm
Other times may be available by appointment.

Appointments aren’t required, but are recommended.