Refurbished Pianos

A used piano can be in pretty rough shape – a piano that has gone through our refurbishing process is going to be the best it can be. We stand behind that not only with our reputation, but also a minimum of a 3 year warranty. You can also rent-to-own many of our refurbished pianos, with minimal fees or hassles. For ease of purchase, we accept all major credit cards and we do offer financing on every instrument over $1,000. We encourage you to stop in and try out some instruments in our no-pressure musical environment!

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How We Do Things Here

Price Match Policy

We work hard to have the best price around on all of our pianos, but if you find better, we can usually match the price of any new or used piano from any other store at the point of sale.

Easy, “No Haggle” Pricing

We keep our prices low every day of the week. Every piano is tagged with the lowest price, the moment you walk in the door. No games, no commission salespeople, just an easy shopping experience.

100% Trade Up Policy

On all accoustic pianos, you have the option to trade it back in for 100% of what you paid on it, towards any other piano that’s twice the price, any time within twice the warranty.

Lifetime Tuning Discount

If you’re in our service area in Lake County IL or Kenosha County WI, we’d love to continue to tune your piano. You get ten bucks off every tuning from us, as long as you own a piano from us.

Comprehensive Warranty

We stand behind our products so much, that for a minimum of 3 full years, if something goes wrong, we come and fix it, at no charge. You deserve that level of peace of mind.

Professional Movers

We use Kevin’s Piano Moving – professional, friendly, and efficient. Delivery is easy – you just tell them where to place the piano!

Easy Payment Options

  • Same Day Financing for up to 84 months, for a low minimum monthly payment.
  • All major credit cards, including Discover and American Express.
  • Cash/Check Discount, if we don’t need to pay credit card processing fees and/or financing fees.
  • Rent-To-Own options on select used pianos.

Benches Included

Every piano from us comes with a bench. We’ll show you what kind of bench – folding, hard-top, padded, adjustable, and/or duet. And if you’d like to upgrade, we’re happy to make those arrangements.

Free Group Adult Piano Class

Our free Group Adult Class is a 10-week course that uses Bastien’s Adult Beginner Book 1. It’s intended for total beginners (and those returning to the piano). It begins 4 times per year – January, March, June, and September, typically 6:00 to 7:00 pm, one night per week. (Night of the week varies semester to semester)

Request An Appointment

We’d like to block out some time to work one-on-one with you – showing you the differences between our products, answering all of your questions, and making any necessary logistics for a smooth sales experience for you.

Please note that due to vendor requirements, we cannot discuss prices until you’ve visited our physical location. However, once you do visit, you can can clearly see each piano labeled with our competitive prices.

Our showroom is open 7 days a week:
Monday-Thursday: 10:00 to 7:00 pm
Friday & Saturday:  10:00 to 5:00 pm
Sunday:                     12:00 to 5:00 pm
Other times may be available by appointment.

Appointments aren’t required, but are recommended.

Family Piano Co

118 S. Genesee
Waukegan IL 60085

Free Parking in Our Lot on County St!