0% Financing Special Available on New Kawai Pianos

From Oct 1st – Dec 31st***, benefit from affordable financing programs when you buy a new Kawai grand, upright or digital piano!

Get the Deal of a Lifetime at our Going Out of Business Sale

Come shop our piano store closing sale early to get the best selection and the best deal. Thanks for 18 wonderful years!

Find Your Dream Piano

Try out a variety of pianos so you can decide which is best for you! No pressure whatsoever!

Come visit us at our store in Downtown Waukegan, open every day from 12pm – 6pm.

114 S Genesee St, Suite 402, Waukegan IL 60085

847-775-1988 | [email protected]

Making Music Matters

Pianos should be accessible to everyone. And buying and owning one should be easy.

No matter what kind of piano you’re looking for or what kind of piano repair you need, Family Piano is your one-stop piano shop in Chicagoland.

#1 Rated Piano Store in Chicagoland

Customers have given us the most 5-Star Reviews of any piano retailer in Chicagoland!

Why Choose Family Piano?

Family Piano Co Management

Founder and head tech Alice Alviani (upper left) with vice president Linda Charboneau (right) and president Brendan Alviani (at piano).

Pianos You Can Trust

Every piano in our showroom is in the best condition it can be and backed by a warranty. Our piano technicians tune and service each piano when it arrives, while it's here, and before it's delivered to your home.

Stress-Free Shopping

Buying a piano should be fun! So we never get pushy or use sales tactics to "close deals." Instead, we focus on education. Even if only curious about piano, we'd love to give you a tour and let you play as much as you want!

Lowest Prices Guaranteed

Every piano in our showroom is clearly labeled with the lowest prices you'll find in the Chicagoland area. And if you do find a better price, we’ll match it – and still give you our unbeatable service and guarantees.

Experts You Can Rely On

Since opening in 2006, we've become one of the best-reviewed piano stores in the area. Our staff is full of piano lovers, and we have the largest team of techs in the Midwest. 

Satisfied Families

Pianos for Sale

Years of Tech Experience

Piano Repair Services

As well as selling pianos, we also provide services to keep your piano sounding its best for years to come!

Clipart tuning fork

Tuning & Repair

Our experienced tuner will adjust the tension for all 200+ strings so that each is precisely the correct pitch. We use a combination of tuning-by-ear & specialized technology. For a piano that’s played by a discerning pianist, tunings should be scheduled at 6-month intervals. For most players, tunings should be scheduled at least annually.

Clipart piano keys

Digital Piano Repair

Whether you’re having trouble turning your instrument on or want to fix a worn-out cabinet, Family Piano has your digital piano repair needs covered! Our certified Electronics Technician, Paul Durand, can give you the expert help you need. He currently only services the Lake County area although he is happy to assist however he can.

Clipart tool box with a hammer and wrench inside

Refurbishing Process

Our experienced staff spends significant time going through each piano, to make it sound its best, feel its best, and look its best. We also guarantee our work with a minimum of a three-year warranty. We try to stock primarily newer pianos, built in the last 10-30 years, but we do have some older pianos available as well.

Latest Blog Posts

We’re Going Out of Business

We’re Going Out of Business

Perhaps we set our prices too low. Perhaps we spent too much time with each customer. Perhaps we had too much inventory on our floor, too much selection for customers. Perhaps our sales staff was too nice and should've pressured customers into buying more expensive...

Help Us Plant 1,000 Trees this April

Help Us Plant 1,000 Trees this April

To celebrate Earth Day and Arbor Day, we are Turning Talk into Trees all April! Basically we'll be planting a tree for every person who reaches out to talk to us about pianos. And for every piano sold, we'll plant 10 trees! And we'll plant a tree for every social...

How Often to Tune a Piano: Beginner’s Guide to Piano Tuning

How Often to Tune a Piano: Beginner’s Guide to Piano Tuning

"How often should I tune my piano" is a question we get all the time. The short answer is at least every year, ideally around the same time each year. But there is some nuance! So let's answer this question thoroughly, knocking out some other commonly-asked questions...

Get Our Weekly Newsletter

Subscribe to our newsletter to be the first to know about our blog posts and specials!