10-50% Off Storewide & Free Piano Delivery Until September 30!

Since 2006, Family Piano has been Waukegan’s favorite piano store. We’re now making our main retail location our Golf Mill Mall store in Niles, IL. So save on instruments and accessories — and get free standard local delivery on pianos.

Kawai Instant Rebate - You Save, We Give

Between now and September 30, save up to $2,300 on your purchase of select, in-stock Kawai grand, upright, hybrid, or digital pianos.

This rebate is like last years’ but now with a new twist. In addition to rebates given to our customers, Kawai will also pledge a donation to the Autism Science Foundation.

Visit Us

Come visit our no-pressure store, and try out a variety of instruments before you make a purchase!

Our Waukegan & Golf Mill locations are open to serving the musical community every day from 12 pm to 6 pm.

Call 847-775-1988 or email sales@familypiano.com to set an appointment today.

About Us

Our mission is to support the piano-playing public with high-quality instruments at affordable prices, and furthermore with our expertise in tuning, repair, and related keyboard services.

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Shop Grand Pianos

Browse all grand pianos

Shop Upright Pianos

Browse all upright pianos

Shop Digital Pianos

Browse all digital pianos

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Why Choose Family Piano?

Pianos to Choose From

Years of Combined Technician Experience

Satisfied Families


Price Match Guarantee

We’ve lowered all of our prices, so they are the best you’ll find. But if you do find a better price, we’ll match it – plus you’ll get our unbeatable service and our guarantees.


Established for Over 15 Years

We’ve built a relationship with the local music community to connect you to the very best instruments around.

Piano Rental Program

“I don’t know if my child will stick with the piano…” is arguably the most common concern we hear, so we designed this unique rent-to-own piano program for families that are just starting out.


Located in 2 Convenient Locations

With 2 locations in Downtown Waukegan and the Golf Mill Mall in Niles, as well as on our online store, we make it easy for you to shop.

Family Piano Co management in front of piano showroom

President and lead technician Alice Alviani with VPs Linda Charboneau and Brendan Alviani

Shop From Home

Online Shopping Options

Browse our inventory from the comfort of your home before you make your decision! Our online store is up to date with our most recent inventory.

Latest Blog Posts

Changes to Our Waukegan & Niles Locations

Changes to Our Waukegan & Niles Locations

Recently voted “Best Music Store of Lake County” for 2022, we’re always looking for ways to improve. But running two fully staffed and stocked stores 7 days a week keeps us so darn busy that it’s hard to implement the million (or two!) cool ideas that we’d like to....

15 Romantic Piano Pieces to Fall in Love With

15 Romantic Piano Pieces to Fall in Love With

15 Lesser-Known Romantic Piano Pieces to Fall in Love With Ranked by Difficulty with Sheet Music and Recording links!If you were to ask any random group of classical pianists which is their favorite composer’s music to play, it’s likely the majority of pianists will...

Riverside Room Closed Indefinitely

Riverside Room Closed Indefinitely

Family Piano has been hosting live music pretty much since we first opened our doors 15 years ago. Even before we had a dedicated space for concerts, we'd scoot over inventory and set up chairs in Joplin's Java to host friends and performers -- two and sometimes even...

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Our Services

As well as selling pianos, we also provide services to keep your piano sounding its best for years to come!

Clipart tuning fork

Tuning & Repair

Our experienced tuner will adjust the tension for all 200+ strings so that each is precisely the correct pitch. We use a combination of tuning-by-ear & specialized technology. For a piano that’s played by a discerning pianist, tunings should be scheduled at 6-month intervals. For most players, tunings should be scheduled at least annually.

Clipart piano keys

Digital Piano Repair

Whether you’re having trouble turning your instrument on or want to fix a worn-out cabinet, Family Piano has your digital piano repair needs covered! Our certified Electronics Technician, Paul Durand, can give you the expert help you need. He currently only services the Lake County area although he is happy to assist however he can.

Clipart tool box with a hammer and wrench inside

Refurbishing Process

Our experienced staff spends significant time going through each piano, to make it sound its best, feel its best, and look its best. We also guarantee our work with a minimum of a three-year warranty. We try to stock primarily newer pianos, built in the last 10-30 years, but we do have some older pianos available as well.

The Best Reviewed Piano Store in Chicagoland

Our valued clients have given us the most 5-Star Reviews of any piano retailer in the greater Chicagoland area!

Ask Us Anything!

If you have any questions, comments, or concerns, please don't hesitate to ask! Just submit this form, and we'll return your message promptly.

You can also call us at (847) 775-1988 or email us at info@familypiano.com.

Both our stores are open from 12-6pm, 7 days a week for your convenience too!