Digital Piano Repair

Whether you’re having trouble turning your instrument on or want to fix a worn out cabinet, Family Piano has your digital piano repair needs covered!

Our certified Electronics Technician, Paul Durand, can give you the expert help you need! He currently only does in-home service calls within Lake County, Illinois, although he is happy to assist however he can!

  • Broken & Sticky Keys
  • Power Issues
  • Worn Out Parts
  • Speaker Replacement
  • Cabinet Repair
  • LCD Screen Replacement
  • Input/Output Jack Repair
  • And More!

Certified digital piano repairs performed by a trusted expert using genuine parts.

Authorized Service Technicians for:

Yamaha authorized service network for certified digital piano repair at Family Piano Co
Casio authorized service network for certified digital piano repair at Family Piano Co
Kawai authorized service network for certified digital piano repair at Family Piano Co
Roland authorized service network for certified digital piano repair at Family Piano Co

Note: we do offer digital piano repair for all makes, brands, and models — getting parts and support just takes a little longer!

“How to Fix ________ on my Digital Piano”

There have been a stunning number of digital piano and keyboard models over the years, all a little bit different from each other.

Overall, they’ve collectively gotten better and better, with fewer regular maintenance and repair needed.

However, when there’s a sticky key or some buttons that don’t work, they’ve also gotten more and more complicated to take apart and fix.

Often times, in order to properly diagnose and quote a digital piano repair estimate, we need to spend most of an hour taking it apart.

It goes without saying that trying to repair a digital piano yourself often times just lead to worsening the issue!

While we understand trying to cut costs and trying to find simple solutions, it’s never a bad idea to get a technician involved!

It is always worth attempting a simple reboot or factory reset to solve problems relating to freezing or slow speeds. You can learn how to perform these procedures in the digital piano’s user manual, or you can check the manufacturer’s website as well. Do be aware that factory resets cause all data to be erased so make sure you back up any preferred settings or songs when possible!

But if you can’t fix your issue with a reset, the safest and simplest way to repair your instrument is to bring it in to a reputable and authorized digital piano technician.

Because many manufacturers void the warranty if an authorized technician doesn’t do the work, it’s really easy to do damage beyond simple repair. Of course, this could be an expensive mistake to make — especially if it ends up requiring you to purchase a new piano instead!

Paul Durand

Paul Durand

Electronics Technician

A member of the Musical Instrument Technician Association with decades of professional experience, Paul has worked on a wide range of electronics — from copiers to amps. He also loves to play bass!

Wanted to say what a great man you sent to fix my piano. He was on time. Really knew his job — and got right to work! Interesting man too. Would recommend him to everyone. 
Priscilla Werner

Valued Customer

Paul did a fantastic job on restoring my bass guitar. It looks really great, and plays wonderfully now.
R. B.

Happy Guitarist

How Much Does it Cost to Repair a Digital Piano?

Note: These prices are only quotes for reference — the final price is determined by the technician!

Service Area & Zone Fees

Paul is only available for in-home appointments near Family Piano’s Waukegan, IL location. Notably, he does not service Chicago, but he will drive as far north as Racine, south as Evanston and west as McHenry. Ask for quotes!

Zone 1 – $15
Zone 2 – $25
Zone 3 – $35
Zone 4 – $45
Zone 5 – $55
Zone 6 – $65

Of course, there is no distance surcharge for in-store drop-offs made at either our Waukegan or Niles locations!

Digital Piano & Keyboard Repair Service Map to Chicagoland IL Area - Family Piano Co

Want to Upgrade Your Digital Piano?

Hybrid Pianos

The benefits of digital pianos can be put into acoustic pianos. For instance, we can install headphone jacks on an acoustic even if it doesn’t have any electronic components. Or we can make it so you can plug an acoustic into external speakers.

This combination of acoustic sound + digital features is amazing and often ideal!

Our techs can do a number of similar jobs. Pricing for labor and parts typically varies depending on a number of things so contact us for more details!

The Kawai K-200 ATX3 is the latest generation of Kawai AnyTime silent pianos. As Brendan demonstrates in the video, they are equipped with an acoustic muting feature, and with a digital interface and features for a flexible and engaging playing experience!


This was a really fun project we did for one of our clients. He loved to fiddle with digital features, but his new wife wanted a piano that would match their new home’s furniture.

So we went down to our storage to pick a piano out. Internally, it was pretty dead, but it looked nice on the outside. We then removed the piano’s action, cast-iron plate, and engineered the cabinet a bit so the digital piano could easily slide in. 

After a little cable management, we were able to place three working pedals at his feet, and run the sound through some monitor speakers. He was happy with his piano, and his wife was happy with the furniture!

If you’re interested in converting a piano, please contact us! We’ll work with you to solve any problems you might be having with your current playing situation. 

Get Your Digital Piano Fixed!

Tell us a little about the issues you’re having, and we’ll get you the service you need.

Even for more straightforward problems — like questions with settings, for example — just submit a message and we’ll reach out to help! You can also call Family Piano for more immediate assistance at (847) 775-1988!

See store hours below. Other times available by appointment.