Piano Tuning & Service near Chicago
We’re No Longer Tuning, But….
Many of our technicians are now with Piano Pro Services under the management of Holly Frederichs.
Meet Holly Frederichs, Service Manager
Holly is your new go-to contact whenever you need any piano tuning or service.
Holly’s been a piano technician for 25 years in the Lake Villa area and has been working on setting up Piano Pro Services to service our customers and other piano owners across Northern Chicagoland.
(224) 237-0693
[email protected]
Same Service, New Company
We’ve partnered with Holly Frederichs at Piano Pro Services to ensure your piano can continue to play its best.
As part of this transition, Piano Pro Services has taken over our customers’ tuning accounts.
And while Family Piano Co won’t be in business anymore, some of our experienced technicians have joined Holly’s team!
Same Full-Coverage Services
Expert Tuning
Repair & Regulation
Voicing
Piano Spa Cleaning Service
Cabinet Repair
& More!
Same Chicagoland Area
Piano Pro Services’ team of techs does in-home service calls for most of our previous territory.
Many Same Techs Available
Most of our FPC technicians joined PPS to keep providing the same great service you expect.
Same Warranty Service
Piano Pro Services will be a Kawai Authorized Service Provider for any Kawai acoustic pianos.
Same Easy Booking
Piano Pro Services took over our Gazelle account so you can keep booking appointments online.
Similar Availability
While up to their exact discretion, Piano Pro Services should be available weekdays like we were.
Similar Pricing
PPS sets their own prices and our customer discounts are void, but we do expect competetive fees.
Other Services You Might Need
We do have friends in the Chicagoland area we’d love to refer you to for any of these services.
Warranty Calls
If you’re outside PPS’s or Paul’s service areas, find a closer tech here: Kawai Technical Support • Casio Service Centers • Roland Service Centers
As promised, we will honor our own FPC warranties for customers through the end of the year. Contact us to start a claim and book an appointment!
Digital Piano Repair
Paul Durand is still doing repairs under his new company, Intratech Sound & Music. Reach out at (847) 249-2729.
Piano Moving
For 10 years, we worked exclusively with Kevin’s Piano Movers, and we recommend them to everyone!
Organ Repair & Donations
Despite both having a keyboard, organs are very different from pianos. Chicago Organ Company might be able to help.
Sell/Donate a Piano
We aren’t taking in pianos anymore, but we can point you in the right direction if you need to sell/donate your piano.
Thinking About a Newer Piano?
Great news: you can still grab once-in-a-lifetime clearance deals on all our upright, grand and digital pianos. The sooner you visit, the better your selection!
Thanks for 18 wonderful years!
Piano Tuning & Repair FAQ
How can I book a piano tuner in the northern Chicago area?
If you’re in the northern Chicagoland area, Piano Pro Services would be happy to schedule a time to come out to your home and tune or repair your piano!
You can book your next piano tuning or service appointment now their online Gazelle auto-booker. Just punch in some information, pick the service you need and select a time that fits your schedule. Holly will reach out if they have any questions or confirm the appointment within 48 hours!
In the case you’re just outside of their service area, want a quote for more specific repair, experience any technical difficulties, or just prefer talking to someone directly: you can also email their service manager, Holly, at [email protected] or call her at (224) 237-0693.
How long does it take to tune a piano?
A piano tuning appointment typically lasts 1.5 to 2.5 hours, depending on how out of tune the piano is.
During a tuning, the technician will correct the pitch of each of the piano’s ~230 strings.
It’s a tedious process that’s, frankly, a bit annoying to listen to. We recommend putting on some noise-cancelling headphones or waiting in a different room.
Just be mindful of making noise during the appointment since the technician will need to listen to the notes carefully!
How often to tune a piano?
Pianos should ideally be tuned at least once a year.
That said, you may need to have it tuned more based on factors such as climate, usage, and personal preference.
Moreover, new pianos certainly benefit from tunings every 6 months for the first few years.
Does the pianist need to be present during an appointment?
For the large majority of appointments, a piano technician can tune or service a piano without its player’s presence. As long as the tech is let in and shown to the piano, there’s no need to call off work or miss school!
Of course, it could be preferable for the pianist to be around. That way you can make sure the service is to your complete satisfaction, and you may enjoy understanding the cause of a problem and its solution!
In rare cases, very advanced pianists with a more subtle or intermittent problem should consider sticking around in the unlikely case the tech can’t identify or reproduce the problem. But this is an incredibly rare circumstance.
How much does it cost to tune a piano?
A piano tuning costs $100 to $200 on average.
Exact charges will of course depend on your local area’s rates.
Can you tune a piano yourself?
No, you shouldn’t tune your own piano, and we don’t recommend you try.
Tuning a piano isn’t like tuning a guitar. It’s a very complicated process, and you work with literally tons of string tension.
At best, you’ll have a piano that’s tuned just okay. At worst, you can break a string (or worse) and rack up a bigger repair bill.
For honesty’s sake, there are videos and DIY tutorials for how to tune a piano. But many use old pianos they don’t care for.
How to become a piano tuner?
Many people become piano tuners and technicians by finding an apprenticeship with a local tech or at a piano store.
If you’re very committed to learning, consider browsing the PTG’s list of training programs for aspiring piano techs.
Do mind that learning how to tune and/or repair a piano can take multiple years and thousands of dollars!
Do pianos need to be tuned after moving?
No, you don’t necessarily need to tune a piano immediately after moving.
It’s true that the wood in a piano will contract/expand if moved across different climates, causing the piano to go out of tune.
However, how drastic the acclimation is depends on how much the climates differ. This generally isn’t the case if the piano has only been moved a few cities over. Moreover, it can be negated with proper humidity control measures ie. a Dampp-Chaser system.
In any case, we simply recommend tuning your piano within 6mo after moving.
How to tune a piano?
Please keep in mind that learning how to tune a piano requires a lot of training. It’s best to hire a professional piano tuner for the task.
If you’re curious about the process of tuning a piano, here’s a very simplified overview:
Necessary Tools: You’ll need a tuning lever, tuning mutes, a tuning fork, and a good ear for pitch. It’s standard to additionally use a special tuning software of choice as well.
Adjust Pitch: Pluck each string and compare it to the tuning fork. Use the tuning lever to adjust the tension of the string until it’s close to the desired pitch (typically A440).
Fine-Tuning: Once all ~230 strings are pretty close to the desired pitch, fine-tune each string so its perfectly in-tune.
Check and Recheck: After the necessary amount of passes, play a few chords and scales to ensure everything’s just right. Make sure the piano is tuned to itself as well, and that octaves sound perfect.
Do you tip piano tuners?
While it’d certainly be appreciated, tipping piano tuners isn’t a very common practice.
It’s more common to establish a good working relationship with your piano tuner and call them back for regular tunings and maintenance.
How much does it cost to restring a piano?
Restringing a piano is typically done when many strings need to be replaced, when the tone has worn out significantly, and when a complete restoration is being done.
A single piano string replacement is much more common, and that can cost roughly $50-$200.
Completely restringing an upright or grand piano can run anywhere from $500 – $4,000+.
The exact cost to restring a piano will vary based on the type of piano, its size, the string’s size and the labor.
When is a piano beyond repair?
A piano is beyond repair when the cost and effort to fix it exceeds its potential value or playability.
The plain truth is that not every piano can be fixed easily or affordably. If most of its parts are old, it was neglected for too long, and/or if it suffered extensive structural damage, it probably can’t be serviced.
In cases like this, and particularly when the piano has historical significance or sentimental value, the owner can instead have it rebuilt for $2,500 – $15,000+.
The more common solution to an unrepairable piano is simply upgrading! We do encourage families to have the best quality piano practical for them. It greatly encourages the enjoyment and success of their students. Sometimes a person “bonds” with a lower priced piano — and that’s fine too!