Choosing a Piano – The Family Piano Way!

Friendly, Fair, and Knowledgeable – that’s what you get when you work with Alice Alviani, a piano tuner & technician for over 25 years, and Brendan, her son — when we say Family Piano, we mean it! We work hard to keep the buying process simple & enjoyable. For most families, here’s how it goes:

Family Piano Co's founder, Alice Alviani, and her son, Brendan, posing at a piano in Family Piano's showroom.

1. Quick Tour – We sample a little from each type of instrument on our floors – new, used, grands, digitals, etc. This way, after hearing a little music from each and getting a little bit of an overview, you have a fuller perspective for making an informed and confident decision.

2. Focus on Your Favorites We’ll explore more deeply the category of instruments you want to focus on – perhaps affordable new uprights, for example. We’ll play all the candidates in that category, explaining in detail the differences between them.

3. Pick The Best Fit – Typically, after going back and forth between a few final candidates, listening to each one carefully, a winner becomes obvious. At this point, because of our No Haggle, No Pressure approach, the only thing left to do is a few minutes of paperwork! Easy!

#1 Rated Piano Store in Chicagoland

Our valued clients have given us the most 5-Star Reviews of any piano retailer in the greater Chicagoland area. Here below are a few of our favorite testimonials!

I just bought a Kawai K-300 ST from Family Piano, and the whole experience absolutely exceeded my expectations. I searched several local dealers before I returned to them for the final purchase. Staff there are very professional, friendly and sincere, and you can always get a great price and connect to huge music resources. Strongly recommend!!!

Sandra X

I was at so many places but this place is the best place to buy a piano. They treat you like a family, and they are so nice. They find us a great deal and we are so happy. I would recommend Family Piano to all people who want to buy, or even rent one. I came from Chicago, and im so happy that I did .. We had a great experience. Thank you for everything.

Merita H

It is a very professional piano store, I bought two pianos here, all of them are provided with excellent quality, and good service for long term warranty. Owner is very nice and warm-hearted, 100% recommendation!

Maggie C

Some of Our Favorite Kawai Pianos

Learn More About Kawai

Kawai CN-37 digital piano in white.

Kawai CN-39

Available for Order

Very realistic RHIII action, great sounding speakers, and a ton of useful features make this one of our best-selling mid-range digitals.

Kawai 506N acoustic upright piano in satin mahogany.

Kawai 506N

Available – In Stock

At the price of some used pianos, the 506N from Kawai is also one of our favorites for sound and touch. One of our best sellers!

Kawai K-400 acoustic upright piano in polished ebony.

Kawai K-400

Available for Order

A premium upgrade from the K-200, this taller model includes a bigger soundboard, a grand-style music desk, and a slow-closing fallboard.

Kawai GL-10 acoustic grand piano in polished mahogany.

Kawai GL-10

Available – In Stock

Kawai’s most affordable grand piano. It comes packed with premium features, and is easily our best-selling grand.

Some of Our Favorite Hailun Pianos

Learn More About Hailun

Hailun 121 acoustic upright piano in satin mahogany.

Hailun 121

Available for Order

One of the most affordable, high-quality 48″ uprights on the market today. Features Roslau strings, wet sandcast plate, notched ribs, & a Siberian spruce soundboard.

Hailun HU-5 acoustic upright piano in ebony polish.

Hailun HU-5

Available for Order

Premium high-quality strings, soundboard, keys, and more, this 50″ upright will challenge all of your assumptions about Chinese-made instruments.

Hailun 178 acoustic grand piano in polished ebony.

Hailun 178

Available – In Stock

This high-end (yet affordable!) 5’10” grand piano has won multiple Piano of the Year Awards from MMR Magazines. Easily an industry favorite!

Hailun 198 acoustic grand piano in polished ebonyl.

Hailun 198

Available for Order

Designed by Frank Emerson, a renowned piano engineer for Baldwin and Mason & Hamlin, this 6’5″ beauty is  definitely worth making room for.

Some of Our Favorite Casio Pianos

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Casio CGP-700 digital piano in satin ebony.

Casio Privia PX-770

Available – In Stock

The world-renowned Privia family of digital pianos grows with the PX-770, designed to provide a true piano experience in a slim, modern design.

Casio PX-160 digital piano in satin ebony.

Casio CDP-S150

Available – In Stock

Portable, slim and simple, the CDP-S150 redefines value in a digital piano. It’s a perfect instrument for students, hobbyists, or pianists who need great piano sound.

Casio PX-5S digital keyboard in white.

Casio Privia PX-560

Available – In-Stock

If you’re in the market for a stage piano with the soul of a synth workstation, check out the Casio PX-560.

Casio grand hybrid GP-300 in satin ebony.

Casio Hybrid GP-400

Available – In Stock

Developed in partnership with Bechstein, this features an incredible wooden keystick action and the sounds of 3 legendary 9′ concert grands.

Some of Our Favorite Roland Pianos

Learn More About Roland

Roland RD2000 stage piano with all the LEDs on

Roland RD-2000

Available – In Stock

Two sound engines, Roland’s PHA-50 action, and many customizable options for controls makes this the go-to for any serious performer.

Roland's DP603, a modern digital piano with a sleek cabinet.

Roland RP701

Available – In Stock

If you’re looking at a piano for the whole family, the Roland RP701 is the perfect package. The RP701 is designed to be so intuitive to use that even younger players can jump in right away.

The JUNO DS-61, Roland's 61-key synthesizer.

Roland JUNO DS-61

Available – In Stock

Easy-to-use, highly-mobile 61-key pro synth. Many versatile features, including a phrase pad.

Roland FP-30, an entry-level digital piano, in black.

Roland RP102

Available – In Stock

Authentic piano performance meets modern connectivity with Roland’s RP102 Digital Piano. 

Flexible & Friendly Rent-to-Own Program

“I don’t know if my child will stick with the piano…” is arguably the most common concern we hear, so we designed this unique rent-to-own piano program for families that are just starting out.

  • Refurbished Upright & Grand Pianos Available
  • Starts at $49/mo
  • 100% of Credit Goes Towards Owning the Piano for First 12 Months
  • 3 Month Minimum; Easy Returns
  • No Interest & Minimal Fees

How We Do Things Here

Price Match Policy

We work hard to have the best price around on all of our pianos, but if you find better, we can usually match the price of any new or used piano from any other store at the point of sale.

Easy, "No Haggle" Pricing

We keep our prices low every day of the week. Every piano is tagged with the lowest price, the moment you walk in the door. No games, no gimmicky sale tactics - just an easy shopping experience.

100% Trade Up Policy

On all acoustic pianos, you have the option to trade it back in for 100% of what you paid for it, towards any other piano that's twice the price, any time within twice the warranty.

Lifetime Tuning Discount

If you're in our service area in Lake County IL or Kenosha County WI, we'd love to continue to tune your piano! You'll get a lifetime discount of $10 off every tuning, as long as you own a piano from us.

Comprehensive Warranty

We stand behind our products so much, that for a minimum of 3 full years, if something goes wrong, we will come and fix it, at no charge. You deserve that level of peace of mind.

Professional Movers

For all moving needs, we collaborate with Kevin's Piano Moving to ensure a professional, safe, and efficient process. This makes delivery easy for you - just tell them where to place the piano!

Easy Payment Options

  • All Major Credit Cards Accepted (Including Discover & American Express)
  • Cash/Check Discount
  • Same Day Financing for up to 84 Months (For a Low Minimum Monthly Payment)
  • Rent-To-Own Options Available

Free Group Adult Piano Class

Our free Group Adult Piano Class is a 10-week course that follows Bastien's Adult Beginner Book 1. It's intended for beginners, and those returning to the piano. The course if offered four times a year, and you are entitled to enroll as many times as you'd like! 

Benches Included

Every piano that you purchase from us will come with a bench. We'll show you what kind of bench is included beforehand (ie. folding, hard-top, padded, adjustable, and/or duet), and if you'd like to upgrade, we're happy to make those arrangements.

Ask Us Anything!

If you have any questions, comments, or concerns, please don't hesitate to ask! Just submit this form, and we'll return your message promptly.

You can also call us at (847) 775-1988 or email us at info@familypiano.com.

Both our stores are open from 12-6pm, 7 days a week for your convenience too!